Completed new house with black framed windows and timber balcony

New build homesin Ross-on-Wye,built by one team.

Move into a home built around how you live, delivered by 25 tradespeople under one contractor, with a 10-year warranty and no deposit to pay before work starts.

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Free survey on properties you own

Overview

New Builds: what's involved and who it's for

What it is

A new build is a complete home constructed from the ground up on your plot: foundations, structure, roof, services, and internal finishes through to handover. BUILT manages the whole build with its own tradespeople, so you deal with one contractor rather than coordinating separate groundworkers, bricklayers, roofers, carpenters and finishers.

Who it's for

Our new build work is for people who own, or are buying, a plot in Herefordshire, Gloucestershire, Worcestershire or South Wales and want a single home built properly. That includes self-builders who already have planning permission, families replacing an existing dwelling, and landowners turning a plot with consent into a home.

When you need it

You need a new build contractor once you have a plot and either planning permission or a clear route to it. If you're still at the design or planning stage, our design and build package covers that too, including an upfront assessment of how likely planning approval is before you commit serious money.

Why a professional matters

A new home is the largest build most people will ever commission. Mistakes in setting out, foundations or drainage are buried within weeks and expensive to put right later. A contractor with 25 years in the trade, CHAS accreditation and £10M liability insurance reduces that risk, and the 10-year warranty on new build houses means you're not on your own once the keys are handed over.

Get it right first time

What goes wrong when it's done badly

Choosing the cheapest builder or splitting a new build between several unconnected trades often looks like a saving at the start. In practice it pushes the coordination and the risk onto you. When groundworks finish late, the bricklayers move to another job; when the roofer can't start, the building sits open to the weather. Each delay costs money in rent, finance and materials, and the finished home can carry defects nobody takes responsibility for.

Risks and rising costs

  • Programme delays when trades aren't coordinated, adding months of rent or finance costs.
  • Defects in foundations, damp-proofing or drainage that only show up after you've moved in.
  • Large upfront deposits paid to contractors who then fail to perform.
  • Uninsured site accidents or damage that fall back on you as the landowner.
  • No meaningful warranty if problems appear after completion.

Common mistakes to avoid

  • Comparing quotes on headline price without checking what's included.
  • Paying a large deposit before any work is done on site.
  • Starting without a clear, priced scope, then paying for 'extras' later.
  • Not checking a builder's insurance and accreditations before signing.

Our process

How your new builds project runs

  1. Step 1

    Free site survey

    We visit your plot, review drawings and consents, and look at access, ground conditions and services. Free if you already own the land; £250 + VAT pre-purchase, refunded on your first invoice if you book.

  2. Step 2

    Priced scope

    You receive a clear, itemised price for the build. If you need design or planning help, we price that from the start too.

  3. Step 3

    Groundworks and structure

    Our team sets out, digs and pours foundations, then builds the superstructure and gets the roof on to make the building weathertight.

  4. Step 4

    First fix to finishes

    Services, insulation, plastering, carpentry, kitchens and bathrooms are completed by the same contractor, keeping the programme joined up.

  5. Step 5

    Handover and warranty

    We walk the finished home with you, deal with any snags, and your new build is covered by a 10-year warranty.

Why BUILT

What you get with us

  • One point of contact

    One contractor manages every trade, so questions get answered and problems get fixed without finger-pointing.

  • Pay as it's built

    No upfront deposit. Fortnightly invoices tied to completed work keep your money in your account until progress is made.

  • 10-year warranty

    New build houses carry a 10-year warranty, giving you long-term protection on the biggest investment you'll make.

  • Capacity for the whole job

    25 tradespeople, 4 office staff and our own units and offices mean we can resource a full build without stalling.

  • Safety you can check

    CHAS accreditation and £10M combined public and employers' liability insurance protect you, your neighbours and our team.

  • Built for the long term

    Getting foundations, drainage and the weathertight shell right first time is what makes a house last for decades.

In detail

New Builds explained

Every new build is different, but the decisions that determine how well a house performs are made early. Here's how we approach the main stages and variations of new build work across Herefordshire and the surrounding counties.

Foundations and groundworks

Ground conditions vary widely across the region, from clay in parts of Herefordshire to sloping and rocky sites around the Forest of Dean and the Welsh borders. Foundation design follows the structural engineer's specification and the site's ground investigation, whether that means traditional strip footings, trench fill or a more engineered solution. Drainage, service ducts and below-ground work are installed before the slab so they don't need digging up later.

Structure and building methods

New builds can be constructed in traditional masonry, block with render or stone facing, or with timber frame, depending on the design, planning conditions and budget. Rural plots often carry planning conditions on materials, such as local stone, brick type or roof finish, and those requirements are built into the price from the start rather than added later.

Roofing and weathertightness

Getting the roof on quickly protects everything underneath. Our team handles roofing in-house, from structural timbers and trusses to slate or tile coverings, so the building becomes weathertight without waiting for a separate subcontractor to fit you in.

Energy performance

New homes have to meet current Building Regulations for insulation, airtightness and ventilation. We build to the approved specification and work with your designer or energy assessor so the house performs as intended, keeping heating bills down for the life of the building.

Finishes, kitchens and bathrooms

Because BUILT also carries out kitchens, bathrooms and carpentry, the internal fit-out stays with the same team. That avoids the common gap between 'shell complete' and 'house finished' where many self-builds stall.

Replacement dwellings and rural plots

Replacing an existing house or building on a rural plot brings its own challenges: demolition, tight access lanes, private drainage and neighbours close by. We plan logistics, deliveries and site safety around those constraints before work begins.

Self-build and custom-build projects

If you're managing your own self-build, you can still use BUILT for the main construction. Some clients bring us in to take the house from foundations to a weathertight shell; others want us to deliver the finished home. We'll agree the scope that suits your budget and how involved you want to be.

Working with BUILT

What to expect from start to finish

A survey before any price

Every project starts with a visit. On properties you already own, the site survey is free. If you're still buying, our pre-purchase estimate costs £250 + VAT and is refunded in full on your first invoice if you book the work with us. Either way, you get a clear view of what's involved before committing.

Paying only for progress

We don't ask for an upfront deposit. Instead, work is invoiced fortnightly based on an agreed percentage of completed work per item. You can see exactly what you're paying for on every invoice, and your money stays with you until the work is done.

One team, one point of contact

BUILT has 25 tradespeople on the tools and 4 office staff, working from our own units and offices at Linton Barns, Ross-on-Wye. Keeping trades in-house means fewer handovers, fewer gaps in the programme, and one company accountable for the result.

Protection once we've finished

New build houses carry a 10-year warranty; extensions, conversions and all other work carry a 1-year warranty. We're CHAS accredited and hold £10M combined public and employers' liability insurance throughout the build.

FAQs

New Builds questions, answered

Every plot and design is different, so we don't publish a fixed price per square metre. After a free site survey (on land you own), we give you a clear, itemised price for the build, and design and build packages are priced from the outset.

It depends on the size of the house, the construction method and the site. We agree a realistic programme with you before work starts, and having our own team of 25 tradespeople helps us keep to it.

Yes. Our design and build package includes design, planning permission and conservation work, plus an upfront assessment of how likely approval is, so you know where you stand before you spend heavily.

New build houses built by BUILT come with a 10-year warranty.

Yes. We offer a pre-purchase estimate for £250 + VAT so you can understand build costs before buying. The fee is refunded on your first invoice if you go ahead with us.

No. BUILT does not take an upfront deposit. Work is invoiced fortnightly, based on an agreed percentage of completed work per item, so your payments follow real progress on site rather than promises.

Site surveys are free on properties you already own. If you haven't bought the property yet, a pre-purchase estimate costs £250 + VAT, and that fee is refunded in full on your first invoice if you book the work with us.

Yes. BUILT is CHAS accredited and carries £10M combined public and employers' liability insurance.

We're a planned-works building contractor, not an emergency call-out service. Our office is open Mon–Fri 8:00am–5:30pm. Call 0800 292 2159 during those hours and we'll tell you honestly whether we're the right fit and how quickly we can visit.

Related services

New Builds near you

Based at Linton Barns, Ross-on-Wye, we work across Herefordshire, Gloucestershire, Worcestershire and South Wales, including:

Completed stone barn conversion and gravel forecourt

Find out what your project will cost.

Free site survey on properties you own. No upfront deposit. CHAS accredited and £10M insured.